Careers

What makes Pit Stop Portables number one in our industry today, is the Pit Stop team. We are always on the look out for talented new team members.

If you would like to be part of our energetic team, please send us your resume.

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Available Positions:

HEAVY DUTY MECHANIC, Coquitlam, BC

Pit Stop Portables is seeking Journeymen Heavy Duty Mechanic working out of Coquitlam location.

The candidate will be responsible for the maintenance, repair, diagnosis of our truck fleet of approximately 18 vehicles (as well as various trailers).  The successful candidate will be involved in disassembling and reassembling components such as engine, cooling system, fuel and exhaust systems, brake maintenance, regular PM servicing and ordering the necessary materials and parts that will be required to complete repairs.

We are looking for a Journeymen Heavy Duty Mechanic with experience in working with vacuum vessels, pumps, hydraulics, etc. Welding experience and working with other power tools would be an asset.

In this role, your main responsibilities will include:
• Supports company environmental, health, safety, security practices and policies
• Testing equipment for proper performance and ensuring that all work done meets manufacturers’ specifications and legislated regulations
• Diagnosing various equipment faults or malfunctions
• Keeping equipment cleaned, lubricated and maintained
• Interpreting work orders and technical manuals
• Writing service reports
• Purchasing and inventory management

KEY QUALIFICATIONS:
• Journeyman Heavy Duty Mechanic Certification
• Canadian Vehicle Inspection Program License is an asset
• Class 3 or 5 Driver’s License (with air endorsement and clean driver’s abstract)
• Basic computer knowledge/skills

The Candidate:
• 5 years of mechanic/mechanical work experience
• Own tools
• Knowledge of medium & heavy duty trucks such as: Ford F550’s, Kenworth T300’s, International4300’s, tandem roll-off trucks, vacuum vessels, flatbed trailers, washroom trailers
• Likes working alone and as a team
• Self manages, prioritizes and schedules maintenance accordingly
• Works well in a team environment
• Strong problem solving skills
• Adapts to changing environments
• Able to work OT as necessary
• Willing to help out in all areas of the company as required
• Reliable
• Committed to providing our customers with “Clean, Dependable Service!”
Company offers competitive pay and great benefits package including Extended Health, Dental, and annual Bonus opportunity.

MARKETING ASSISTANT - Coquitlam, BC

YOU HAVE A VOICE AND WE WANT TO LISTEN!!! EXCITING opportunity to become a significant contributor in our Marketing Department and your work will have daily a direct impact on both our Customers and Employees.

We are adding to our team a Marketing Assistant who is a CREATIVE THINKER that lives, breathes and sweats social media. You will provide support in the planning, design, optimization maintenance, measurement and reporting of SEM, SEO and other demand generation programs to increase brand awareness, generate qualified leads, improve Customer Experience and deepen our Customer and potential new Employee ‘s engagement.

DUTIES & RESPONSIBILITIES

• Collaboratively strategize, plan, design, curate and execute social media content across all our social platforms, including Facebook, LinkedIn, Instagram etc.
• Build, launch, optimize and maintain paid search & display campaigns via Google Adwords, Bing, Yahoo, Facebook & other social platforms.
• Ad optimization with testing on search ad copy & banners.
• Campaign optimization using keywords, placement & landing pages.
• Responding to social media inquiries as well as monitoring Pit Stop’s Team’s use of social media messaging directly to customers.
• Creating website content, including updating existing content as well as creating new content as needed, both copy and images.
• Updating and maintaining website, including basic web design and troubleshooting errors.
• Writing and designing email notifications and email marketing campaigns.
• Writing copy and designing visuals for print and web, including: social media content, online banner ads, product labels, internal and external documents, presentations, flyers, promotional products and any other design as needed.
• Occasional local travel required to community events and on site employee / customer engagement to capture images and videos content.
• Researching trends, events and opportunities that could affect Pit Stop Portables’ market position.
• Weekly, monthly quarterly, promotional analytics and reporting.
• Manage monthly spends and forecast clicks and ROI and conduct budget pacing.
• Ensure marketing programs align and marketing calendar is executed on time.
• Liaise with external Marketing Agencies.
• Other related duties as required.

SKILLS & QUALIFICATIONS

• Post-secondary education Digital Marketing or equivalent experience.
• 1+ years of relevant social media management experience.
• Outstanding writing skills.
• Proficiency with all things social, including Facebook, LinkedIn, Instagram, Hootsuite.
• Knowledge of Google tools, including Gmail, Google My Business, Analytics, Docs, Earth, etc.
• Google Analytics and Adwords Certified would be an asset
• Competence with the Microsoft Excel, Word, Powerpoint, Excel, Outlook.
• Intermediate knowledge of document design principles.
• Intermediate skill with the Adobe Creative Suite, including InDesign, Photoshop and Illustrator.
• Basic understanding of website building, design, copywriting.
• Basic knowledge of basic web design and development standards.
• Understanding of SEO.
• Ability to troubleshoot website errors and perform routine maintenance on existing websites considered an asset.
• Intermediate knowledge with WordPress
• Ability to write HTML5, Java, and/or PHP considered assets.

PERSONAL QUALITIES

• Comes to work with the Work Hard + Play Hard attitude.
• Highly organized, detail oriented, and proactive in problem solving.
• Ability to navigate within a fast-paced, multi-tasking environment.
• Ability to operate with a sense of urgency to meet timelines.
• Professional development and active learning to improve personal/professional skills; high degree of intellectual curiosity and the desire to stay on top of the latest online trends.

COMPENSATION

• Competitive salary & bonus opportunity
• Comprehensive benefit package including MSP

EVENT SALES & OPERATIONS SUPPORT - Coquitlam, BC

EVENT SALES & OPERATIONS SUPPORT

We are currently seeking to add an Events Operations Support to our awesome team.

DESCRIPTION

As a confident, personable individual and mature team player, you will serve as a brand ambassador for Pit Stop’s products and services. You will be responsible for assisting our Event Sales and Operations team in a support role.

Duties will include but are not limited to data-entry; maintaining our internal customer database, preparing reports and act as liaison between our Operations and Events team to ensure optimum event execution.

QUALIFICATIONS

  • Ability to problem solve and multitask are crucial to your success in this role
  • Handle high volume; with emphasis on accuracy and detail
  • Manage multiple priorities and take initiative
  • Reliable, punctual and organized
  • Relationship Skills; Ability to communicate effectively, both oral and written; able to develop and sustain cooperative working relationships; able to exercise confidentiality
  • Team Player with positive and friendly attitude
  • Proficient with MS Office; Outlook, Word & Excel Experience with Trux software would be an asset
  • General Knowledge of Lower Mainland

COMPENSATION

• Competitive Salary & bonus opportunity
• Comprehensive benefit package including MSP

SALES & CUSTOMER EXPERIENCE - Coquitlam, BC

Sales & Customer Experience Specialist

Pit Stop Portables is a fast growing Portable Toilet and Waste Management Company looking for motivated people who possess a positive attitude, passionate about providing exceptional Customer Service and is motivated to provide the “wow” factor to our customers.
We have a “work hard, play hard” attitude and welcome those individuals who fit with our values. If this is you, you need not waste any more time searching.
DESCRIPTION

The Sales & Customer Experience Specialists are responsible for following call center policy and procedures including meeting call center standards, employee sales, improving quality service (Customer Excellence) and accomplishing organizational goals.
The role will be focused on growing our business and will be responsible for becoming experts in identifying challenges that our existing and prospective customers face and work collaboratively with the team to execute strategies to secure and close new business while providing our Customers with the best experience possible.
Our products are portable washroom facilities, executive washroom trailers, septic holding tanks, roll-off waste containers and various add on items.

What your day to day will look like:

• Work directly with customers via telephone (incoming & outgoing calls), and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
• Educate customers on product offerings and services
• Follow up with customer via telephone or email following initial sales contact
• Identify customer issues and provides appropriate solutions via upsell of additional products and/or services and obtain customer commitment/ signoff.
• Meet departmental sales goals consistently
• Complete continuous product education to improve customer service
• Maintain accurate daily record of sales in sales tracker.
• Complete outgoing quotes/bids in a timely manner

What you’ll bring to the table – customer service skills:

• Develop and build customer relationships while maintaining a high standard of customer service to the region/area
• Experience working with TRUX (custom software) considered a strong asset
• Background in CSR/Sales roles; post secondary education in related field considered an asset
• Problem solving skills with great attention to detail
• Excellent communication and customer service skills
• Respond to a variety of customer requests, special instructions and inquiries in a timely manner
• Investigate and resolve customer issues – maintain detailed notes of all customer communication within company database
• Motivated to provide solutions to our customers challenges
• Ability to work under tight time lines in a fast paced environment
What you’ll bring to the table – general and office skills:

• Learn and ensure Company’s values are being carried out
• Maintain an understanding of all company’s products and services
• General office duties including filing as required
• Ability to enter data into database while engaging customers on the phone
• MS Office proficiency (preferably intermediate Excel)
• Good organizational, analytical and reporting skills
• Work closely with all departments to ensure effective communication
COMPENSATION

• Competitive Salary & bonus opportunity
• Comprehensive benefit package including MSP

PUMP TRUCK DRIVER - (Lower Mainland & Calgary location)

Reports to Operations Supervisor and Operations Manager

DESCRIPTION OF DUTIES AND RESPONSIBLITIES

As a confident and personable individual, the pump truck driver is responsible for safely operating a heavy-duty septic/vacuum truck to perform assigned duties on designated routes. This position is responsible for efficiently servicing assigned customers, while complying with all local, provincial, and federal transportation regulations and with company policies. The following outlines the additional job requirements for this role;

 

As a confident and personable individual, the pump truck driver is responsible for safely operating a heavy-duty septic/vacuum truck to perform assigned duties on designated routes. This position is responsible for efficiently servicing assigned customers, while complying with all local, provincial, and federal transportation regulations and with company policies. The following outlines the additional job requirements for this role;

· Performing Pre- and Post- trip vehicle inspections of assigned vehicle

· Operating a septic vacuum service vehicle while servicing portable toilets throughout a designated route.

· Services the portable toilet units as per the following companies expectations;

o All units MUST be delivered to customer sites with decals on all 4 sides

o When instructed, units going as stock must be stock. VIP or EVENTS (sink) units are NOT to be delivered to construction sites unless instructed otherwise. Must be included on Paper work.

o If you know of units that are improper, please notify dispatcher so that we can arrange for them to be switched out.

o We should never ever deliver a dirty unit to a customer’s site.

o Units must be cleaned & sprayed each time

o Graffiti removal

o Exchanges on damaged units or really bad units

o Repairing of units on site e.g. replace Hand Sani Dispenser (Rivets), Toilet Seats, Remove Graffiti & Fixing Doors

o Do not leave paper on decks as it ends up on the floor or in the tank

o Do not leave “Hand Sani Bag Refills” on decks as it ends up on the floor, stolen or in the tank. Make sure you check instructions on cover sheet and/or if it requires a Hand Sani Bag Refill (if the sanitizer is broken, different make or doesn’t work) replace the Hand Sanitizer with a riveter and include a new bag refill.Possessing an excellent knowledge of the city and its surrounding area.

· Assessing routes and making sound decisions on prioritizing and tasks to efficiently service customers.

· Ensuring the highest quality of service to all customers

· Following route assignments throughout the day and completing all documents while checking in at the end of the shift.

· Communicating with dispatch throughout the day

· Ensuring that all safety policies and procedures are being followed i.e. having proper PPE, ensuring the vehicle is equipped with the proper equipment such as a dolly and straps.

· Following the company absenteeism policy

· To safely operate our vehicles on the highway with a professional attitude and obey posted speed limits;

· To drive in a defensive manner, be aware of surroundings and look ahead, leave a safe distance between vehicles, be a professional and courteous driver;

· To keep the vehicle under control at all times and reduce speed due to changes in road, weather and traffic conditions;

· As a professional driver he or she should be prepared to avoid collision producing situations by practicing and promoting safe driving skills;

· He or she must report all significant events on road including but not limited to, any incidents/accidents, violations, near misses, site safety issues etc.

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