
With several years of proven customer service expertise; having progressed from an entry level host to a leadership role as a shift lead Michael has honed his ability to manage teams, foster collaboration, and create efficient workflows that elevate both performance and morale.
Outside of work, Michael is a passionate sports enthusiast, especially hockey and soccer and a lifelong music lover, whether discovering new artists or playing along in his head with his own musical knowledge. In addition, when he is not cheering on his favorite teams, you might find him unwinding with video games or simply relaxing to the perfect playlist.
Michael states, “His fresh perspective, adaptability, and dedication to growth will allow him to contribute meaningfully from day to day” and “At my core, I thrive in environments where teamwork, energy, and a little rhythm keep things moving forward—both professionally and personally.”
Success is no accident. It is hard work, perseverance, learning, sacrifice, and most of all, love of what you are doing.” – Pelé
SUPER-Powers: Operational Foresight, Harmonic Persuasion, Rapport Reflux, Conflict Alchemy.