Careers

About Our Company

Pit Stop Portables is a fast growing Portable Toilet and Waste Management Company looking for motivated people who possess a positive attitude, passionate about providing exceptional Customer Service and is motivated to provide the “WOW” factor to our Customers and fellow Co-Workers.

We have a “Work Hard + Play Hard” attitude and welcome those individuals who employ the same and those who fit with our core values. If this is you, you need not waste any more time searching.

Inside Sales & Customer Experience Specialist

The Inside Sales & Customer Experience Specialists are responsible for following call center policy and procedures including meeting call center standards, employee sales, improving quality service (Customer Excellence) and accomplishing organizational goals.

The role will be focused on growing our business and will be responsible for becoming experts in identifying challenges that our existing and prospective customers face and work collaboratively with the team to execute strategies to secure and close new business while providing our Customers with the best experience possible.

Our products are portable washroom facilities, executive washroom trailers, septic holding tanks, roll-off waste containers and various add on items.

What your day will look like:

· Work directly with customers via telephone (incoming & outgoing calls), and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services

· Educate customers on product offerings and services.

· Follow up with customer via telephone or email following initial sales contact

· Identify customer issues and provides appropriate solutions via upsell of additional products and/or services and obtain customer commitment/ signoff.

· Meet departmental sales goals consistently.

· Complete continuous product education to improve the Customer Experience.

· Maintain accurate daily record of sales in sales tracker.

· Complete outgoing quotes/bids in a timely manner.

What you’ll bring to the table:

· Develop and build customer relationships while maintaining a high standard of customer service to the region/area.

· Experience working with TRUX (custom software) considered a strong asset.

· Background in inside or outside sales roles; post secondary education in related field considered an asset.

· Problem solving skills with great attention to detail.

· Excellent communication and customer service skills.

· Respond to a variety of customer requests, special instructions and inquiries in a timely manner.

· Investigate and resolve customer issues – maintain detailed notes of all customer communication within company database.

· Motivated to provide solutions to our customers challenges.

· Ability to work under tight time lines in a fast paced environment.

General & Office Skills

· Maintain an understanding of all company’s products and services.

· Ability to enter data into database while engaging customers on the phone.

· MS Office proficiency (preferably intermediate Word and Excel)

· Good organizational, analytical and reporting skills.

· Work closely with all departments to ensure effective communication.

Qualifications

· High School, G.E.D or High School Equivalency; Post-secondary with business focus preferred

· 3+ years of work experiences in a sales role.

· Computer proficiency

· Familiar with Microsoft Office suite of products

· Typing speed of 50WPM or better

· Knowledge of Trux CRM software or equivalent CRM tools

Personality

· Comes to work with the Work Hard + Play Hard attitude.

· Highly organized, detail oriented, and proactive in problem solving.

· Ability to navigate within a fast-paced, multi-tasking environment.

· Ability to operate with a sense of urgency to meet timelines.

· Professional development and active learning to improve personal/professional skills; high degree of intellectual curiosity and the desire to stay on top of the latest online trends.

Compensation

· Competitive Salary & Bonus opportunity

· Comprehensive benefit package including MSP

We thank everyone who applies; however we will only contact those who qualify. Please send a copy of your resume and cover letter to careers@pitstopportables.com

Septic Truck Driver / Operator

We get it. Nobody wakes up in the morning and says to themselves “Boy, I really hope that I get to use a portable toilet at some point today!” If you surveyed 100 people, it’s highly unlikely that any of them would have ‘Crapper on the Construction Site’ or ‘Porta-Potty at the Food Truck Festival’ in the Top 5 favorite places where they like to do their business. But when the time comes for you, and it does come for all of us eventually, you’ll sure be happy to see the Pit Stop logo on the door you’re about to step through.

We’re Pit Stop Portables. Whether it’s for an important event, festival, construction project, or any other reason you may have, for almost 20 years we’ve been western Canada’s premier provider of portable toilets, executive washroom trailers, septic services, and mobile hand cleaning & sanitization.

WHY WE EXIST
We know we’re not in a glamorous business, but that doesn’t stop us from making people feel amazing. At Pit Stop, every member of the posse has a shared Vision of The Pit Stop Smile, and that means we show up every day with a common goal that anytime someone sees the Pit Stop logo, it will bring a smile to their face.

WHAT WE DO
In our game, the best way to make people smile is by fulfilling our Mission of Clean, Dependable Service! This doesn’t just apply to our paying customers either; it’s also the promise that we make to every member of our team, our vendors & partners, and anybody else that we’re fortunate enough to come in contact with. If we haven’t done everything in our power to set people up for success, then we haven’t fulfilled our promise!

WHO WE ARE
At our core, we know that “You Stand for What You Tolerate!”, and the Pit Stop Posse is made up of a group of Super Heroes that won’t stand for anything less than an exceptional customer experience! In order to deliver that for thousands of users every day, we Live With Integrity upon an ethical foundation of honesty and being true to ourselves and our customers so we can prosper together.

We show up every day determined to Strive for Excellence, because that’s what our customers and teammates deserve from us. As much fun as we have on the Pit Stop team, we also take our personal and professional development very seriously, because that’s what allows us to continue setting the standard of excellence in the portable toilet game!

Build Team isn’t just a random phrase on our walls, it’s our daily reminder to come together as the diverse group of characters we are in order to deliver the highest quality products and services that our customers have come to expect from us. We support each other in overcoming obstacles, celebrate our successes together, and never, ever forget how important it is to Work Hard + Play Hard.

If Pit Stop sounds like it might be a good fit for you, please read on to see details on the next super hero we’re looking to add to the team.

WHO WE NEED
We’re looking for a Septic Truck Driver/Operator based out of our Coquitlam facility to be the face of Pit Stop on the road, and on our customer sites. This newly available role comes as a result of the continued growth of our business, and is a fantastic opportunity for a professional driver/operator that is committed to exceeding customer expectations.

The right fit will have a Class 3 license with Air Brake endorsement, have a clean driving record, and be an excellent communicator. You’ll be physically fit, unafraid of hard work, and be comfortable driving and operating a large septic vacuum truck throughout Metro Vancouver and the Fraser Valley. If you’ve got experience hauling trailers, that’s a bonus!

You’ll have excellent knowledge of the region, and be a smooth operator of trucks with both automatic and manual transmissions. Technology wont scare you either, as we use software and tablets for dispatch and routing.
In summary, you take a heck of a lot of pride in what you do, and hold yourself and your teammates to very high standards!

WHAT’S IN IT FOR YOU
As much as we believe you will love being a member of the Pit Stop team, we don’t expect you to do it solely out of the goodness in your heart. Along with a great compensation package including a Competitive Wage, Benefits, and Bonus Opportunities, you’ll also have:

• An incredibly strong company culture and support team behind you
• The best tools and technology available to work efficiently and effectively
• An eagerness to invest in the business and our people to capitalize on our potential
• A senior leadership team dedicated to setting you up for success

If you’re interested in becoming our next super hero, please reply in confidence with a cover letter and summary of highlights along with a copy of your drivers’ abstract to Will Blair at wblair@pitstopportables.com.

Thanks for your interest in joining the Pit Stop Posse!

Pump Truck Driver / Operator

We get it. Nobody wakes up in the morning and says to themselves “Boy, I really hope that I get to use a portable toilet at some point today!” If you surveyed 100 people, it’s highly unlikely that any of them would have ‘Crapper on the Construction Site’ or ‘Porta-Potty at the Food Truck Festival’ in the Top 5 favorite places where they like to do their business. But when the time comes for you, and it does come for all of us eventually, you’ll sure be happy to see the Pit Stop logo on the door you’re about to step through.

We’re Pit Stop Portables. Whether it’s for an important event, festival, construction project, or any other reason you may have, for almost 20 years we’ve been western Canada’s premier provider of portable toilets, executive washroom trailers, septic services, and mobile hand cleaning & sanitization.

WHY WE EXIST
We know we’re not in a glamorous business, but that doesn’t stop us from making people feel amazing. At Pit Stop, every member of the posse has a shared Vision of The Pit Stop Smile, and that means we show up every day with a common goal that anytime someone sees the Pit Stop logo, it will bring a smile to their face.

WHAT WE DO
In our game, the best way to make people smile is by fulfilling our Mission of Clean, Dependable Service! This doesn’t just apply to our paying customers either; it’s also the promise that we make to every member of our team, our vendors & partners, and anybody else that we’re fortunate enough to come in contact with. If we haven’t done everything in our power to set people up for success, then we haven’t fulfilled our promise!

WHO WE ARE
At our core, we know that “You Stand for What You Tolerate!”, and the Pit Stop Posse is made up of a group of Super Heroes that won’t stand for anything less than an exceptional portable toilet experience! In order to deliver that for thousands of users every day, we Live With Integrity upon an ethical foundation of honesty and being true to ourselves and our customers so we can prosper together.

We show up every day determined to Strive for Excellence, because that’s what our customers and teammates deserve from us. As much fun as we have on the Pit Stop team, we also take our personal and professional development very seriously, because that’s what allows us to continue setting the standard of excellence in the portable toilet game!

Build Team isn’t just a random phrase on our walls, it’s our daily reminder to come together as the diverse group of characters we are in order to deliver the highest quality products and services that our customers have come to expect from us. We support each other in overcoming obstacles, celebrate our successes together, and never, ever forget how important it is to Work Hard + Play Hard.

If Pit Stop sounds like it might be a good fit for you, please read on to see details on the next super hero we’re looking to add to the team.

WHO WE NEED
We’re looking for a Pump Truck Driver/Operator based out of our Coquitlam facility to be the face of Pit Stop on the road, and on our customer sites. This newly available role comes as a result of the continued growth of our business, and is a fantastic opportunity for a professional driver/operator that is committed to exceeding customer expectations.

The right fit will have a Class 5 license (Air Endorsement preferred), have a clean driving record, and be an excellent communicator. You’ll be physically fit, unafraid of hard work, and be comfortable driving and operating a septic vacuum service truck throughout Metro Vancouver and the Fraser Valley. If you’ve got experience hauling trailers, that’s a bonus!

Cleaning and servicing the portable toilets on your daily route will make up the bulk of your day, and you’re the type of person that takes a tremendous amount of pride in being the best at something a lot of other people wouldn’t even be able to do.
In summary, whether it’s a toilet you’ve just serviced, or your work vehicle at the end of a shift, you don’t walk away until you’d be proud if your mom was going to be the next person to use it!

WHAT’S IN IT FOR YOU
As much as we believe you will love being a member of the Pit Stop team, we don’t expect you to do it solely out of the goodness in your heart. Along with a great compensation package including a Competitive Wage, Benefits, and Bonus Opportunities, you’ll also have:

• An incredibly strong company culture and support team behind you
• The best tools and technology available to work efficiently and effectively
• An eagerness to invest in the business and our people to capitalize on our potential
• A senior leadership team dedicated to setting you up for success

If you’re interested in becoming our next super hero, please reply in confidence with a cover letter and summary of highlights to Will Blair at wblair@pitstopportables.com.

Thanks for your interest in joining the Pit Stop Posse!

District Manager 

We get it. Nobody wakes up in the morning and says to themselves “Boy, I really hope that I get to use a portable toilet at some point today!” If you surveyed 100 people, it’s highly unlikely that any of them would have ‘Crapper on the Construction Site’ or ‘Porta-Potty at the Food Truck Festival’ in the Top 5 favorite places where they like to do their business. But when the time comes for you, and it does come for all of us eventually, you’ll sure be happy to see the Pit Stop logo on the door you’re about to step through.

WHO WE ARE

We’re Pit Stop Portables. Whether it’s for an important event, festival, construction project, or any other reason you may have, for almost 20 years we’ve been western Canada’s number one provider of Clean, Dependable Service when it comes to the need for portable toilets, executive washroom trailers, and mobile hand sanitization.

WHO WE REALLY ARE

At our core, we know that “You Stand for What You Tolerate!”, and our team is made up of a group of Super Heroes that won’t stand for anything less than an exceptional portable toilet experience! In order to deliver that for thousands of users every day, we Live With Integrity upon an ethical foundation of honesty and being true to ourselves and our customers so we can prosper together.

We show up every day determined to Strive for Excellence, because that’s what our customers and teammates deserve from us. As much fun as we have on the Pit Stop team, we also take our personal and professional development very seriously, because that’s what allows us to continue setting the standard of excellence in the portable toilet game!

Build Team isn’t just a random phrase on our walls, it’s our daily reminder to come together as the diverse group of characters we are in order to deliver the highest quality products and services that our customers have come to expect from us. We support each other in overcoming obstacles, celebrate our successes together, and never, ever forget how important it is to Work Hard + Play Hard.

If Pit Stop sounds like it might be a good fit for you, please read on to see details on the next super hero we’re looking to add to the team.

WHO WE NEED

We’re looking for a District Manager based in Calgary to lead our team in Alberta. This is a newly created role resulting from the continued growth and future potential of our business, and is a fantastic opportunity for a leader that combines an entrepreneurial mindset with the proven ability to build and lead high performing teams.

The right fit will be comfortable owning the P&L, and collaborating with team members across all functional areas of the business to develop and implement strategic and tactical plans that maximize the potential of the Alberta market while delivering an incredible experience for our customers and team members alike.

You’ll be a big picture thinker that understands the importance of paying attention to the details, and your team will have complete clarity on exactly where you’re going, and how you’re going to get there!

WHAT’S IN IT FOR YOU

As much as we believe you will love being a member of the Pit Stop team, we don’t expect you to do it solely out of the goodness in your heart. Along with a great compensation package including Salary, Benefits, and Bonus Opportunities, you’ll also have:

• An incredibly strong company culture and support team behind you
• A brand and reputation that ensures that doors get opened, and your calls are answered
• The best tools and technology available to lead the business effectively and efficiently
• A brand new to us facility designed to scale with our growth in Alberta
• A senior leadership team dedicated to setting you up for success

If you’d like to explore the opportunity of becoming our next super hero, please reply in confidence with a cover letter and summary of career highlights to Will Blair at wblair@pitstopportables.com.

Thanks for your interest in joining our team!

 

Roll Off Driver / Operator

We get it. Nobody wakes up in the morning and says to themselves “Boy, I really hope that I get to use a portable toilet at some point today!” If you surveyed 100 people, it’s highly unlikely that any of them would have ‘Crapper on the Construction Site’ or ‘Porta-Potty at the Food Truck Festival’ in the Top 5 favorite places where they like to do their business. But when the time comes for you, and it does come for all of us eventually, you’ll sure be happy to see the Pit Stop logo on the door you’re about to step through.

We’re Pit Stop Portables, western Canada’s premier provider of portable toilets, executive washroom trailers, septic services, and mobile hand cleaning & sanitization. In Alberta, Roll Off waste management bins are also part of our service offering, and that’s where we’re currently looking to add a new member to the team.

WHY WE EXIST
We know we’re not in a glamorous business, but that doesn’t stop us from making people feel amazing. At Pit Stop, every member of the posse has a shared Vision of The Pit Stop Smile, and that means we show up every day with a common goal that anytime someone sees the Pit Stop logo, it will bring a smile to their face.

WHAT WE DO
In our game, the best way to make people smile is by fulfilling our Mission of Clean, Dependable Service! This doesn’t just apply to our paying customers either; it’s also the promise that we make to every member of our team, our vendors & partners, and anybody else that we’re fortunate enough to come in contact with. If we haven’t done everything in our power to set people up for success, then we haven’t fulfilled our promise!

WHO WE ARE
At our core, we know that “You Stand for What You Tolerate!”, and the Pit Stop Posse is made up of a group of Super Heroes that won’t stand for anything less than an exceptional customer experience! In order to deliver that for thousands of users every day, we Live With Integrity upon an ethical foundation of honesty and being true to ourselves and our customers so we can prosper together.

We show up every day determined to Strive for Excellence, because that’s what our customers and teammates deserve from us. As much fun as we have on the Pit Stop team, we also take our personal and professional development very seriously, because that’s what allows us to continue setting the standard of excellence in the markets where we operate!

Build Team isn’t just a random phrase on our walls, it’s our daily reminder to come together as the diverse group of characters we are in order to deliver the highest quality products and services that our customers have come to expect from us. We support each other in overcoming obstacles, celebrate our successes together, and never, ever forget how important it is to Work Hard + Play Hard.

If Pit Stop sounds like it might be a good fit for you, please read on to see details on the next super hero we’re looking to add to the team.

WHO WE NEED
We’re looking for a Roll Off Driver/Operator based out of our Calgary facility to be the face of Pit Stop on the road, and on our customer sites. This newly available role comes as a result of the continued growth of our business, and is a fantastic opportunity for a professional driver/operator that is committed to exceeding customer expectations.

The right fit will have a Class 1 or Class 3 license (air endorsement required) with a clean driving record, and be an excellent communicator. You’ll be physically fit, unafraid of hard work, and be comfortable driving and operating a variety of roll off trucks (manual & automatic) throughout Calgary and the surrounding area. You’ll be a stickler for details when it comes to safety and following procedures, and will ensure the highest level of service possible is delivered to all customers.

Transporting and dumping roll off bins will make up the bulk of your day, but you’re also a team player that is willing to jump in and help in the other areas of our business in a pinch.

In summary, you always look for excuses to get the job done, and get it done right. You take a tremendous amount of pride in your work, and hold yourself and your teammates to very high standards!

WHAT’S IN IT FOR YOU
As much as we believe you will love being a member of the Pit Stop team, we don’t expect you to do it solely out of the goodness in your heart. Along with a great compensation package including a Competitive Wage, Benefits, and Bonus Opportunities, you’ll also have:

• An incredibly strong company culture and support team behind you
• The best tools and technology available to work efficiently and effectively
• An eagerness to invest in the business and our people to capitalize on our potential
• A senior leadership team dedicated to setting you up for success

If you’re interested in becoming our next super hero, please reply in confidence with a cover letter and summary of highlights along with a copy of your drivers’ abstract to Kenny Moore at kmoore@pitstopportables.com.

Thanks for your interest in joining the Pit Stop Posse!

 

Flex Driver

As a confident and personable individual, the pump truck driver is responsible for safely operating a heavy-duty septic/vacuum truck to perform assigned duties on designated routes. This position is responsible for efficiently servicing assigned customers, while complying with all local, provincial, and federal transportation regulations and with company policies.

What your day will look like:

• Performing Pre- and Post- trip vehicle inspections of assigned vehicle
• Working closely with route Manager to improve route efficiencies
• Following route assignments throughout the day and completes all documentation when checking in at the end of the route
• Providing customer service in the field
• Servicing portable toilets on a service route
• Servicing roll off bins on a service route
• Delivering and removing portable toilets and executive washroom trailers
• Operating different types of equipment as required (flat deck trucks, trailers, small vacuum service trucks, and roll off trucks)
• Providing exceptional customer service skills
• Ensuring that all safety policy and procedures are being followed i.e. proper PPE, ensuring the vehicle is equipped with the proper equipment, etc.
• Must report all significant events on road including, but not limited to, any incidents or accidents, violations, near misses, site safety issues, etc.
• To drive in a defensive manner, be away of surrounding and look ahead, leave a safe distance between vehicles, be a professional and courteous driver
• Understanding of logistics and geography of the lower mainland
• Managing time and routes in an efficient manner
• Service the portable toilet units as per the companies policy while following company procedure

What you’ll bring to the table:

• Work experience in the portable toilet or waste service industry (preferred)
• Excellent knowledge of the city and surrounding area
• Clean drivers abstract
• Exceptional customer service skills

Qualifications

• Class 3 drivers license (with Air Endorsement preferred) Class 5 accepted
• Clean drivers abstract (30 days or newer)
• Strong communication skills (written/verbal)
• Must be physically able to lift, carry and/or push objects weighing more than 50lbs

Personality

• Comes to work with the Work Hard + Play Hard attitude.
• Highly organized, detail oriented, and proactive in problem solving.
• Ability to navigate within a fast-paced, multi-tasking environment.
• Ability to operate with a sense of urgency to meet timelines.

Compensation:

• Competitive salary & bonus opportunity
• Comprehensive benefit package including MSP

The position is full time, with varying start times and varying days, 40 hours and seasonal overtime as we are a 7 day operation. Weekend work may involve working split shifts, depending on our customer’s time lines. The selected candidate will be required to perform physical activities (such as loading and unloading units onto trucks) and to perform at the highest level of providing Clean, Dependable Service consistently.

Mechanic Helper – Part-Time

The successful candidate will be responsible for maintaining our preventative maintenance program, repair, and diagnosis of our truck and trailer fleet.

Safety is key in our business and the maintenance team plays a crucial role in maintaining both personal and vehicle safety. The Mechanics Helper is an entry-level position used primarily for performing preventative maintenance services on all equipment and performing minor repairs that they are qualified to perform. Training for this individual will be provided along with establishing the company safety culture, housekeeping and team expectations. Experience and working with other power tools and some welding would be an asset.

Various duties include:

• Full vehicle services – lubes/oils
• Lights / switches
• Trailer plugs
• Tire rotations
• Brakes
• Pumps/hoses
• Dolly/cart/strap maintenance
• Minor welding
• Cleaning equipment / tools / shop
• Picking up parts
• Other duties assigned by Operations Manager

What you’ll bring to the table:

 Qualifications

• Basic Mechanical background (required)
• 2 years’ work experience in a Truck Shop

Personality

• Comes to work with the Work Hard + Play Hard attitude.
• Highly organized, detail oriented, and proactive in problem solving.
• Ability to navigate within a fast-paced, multi-tasking environment.
• Ability to operate with a sense of urgency to meet timelines.

Compensation:

• $21/hr with bonus opportunity

This is a part-time Monday, Wednesday, Friday position from 7am to 3pm with some OT required.

We thank everyone who applies; however, we will only contact those who qualify. Please send a copy of your resume and cover letter to careers@pitstopportables.com